Troubleshooting Indexsearch
This manual includes advice and recommendations on how to analyze and fix problems related to the index search and the underlying Solr of your ADITO system.
important
Work in progress
This document and the contained guides should not be seen as completed, they will be updated in upcoming releases of this page.
Feedback on how and on which topics to extend this guide can be given at any time.
Please provide direct feedback over the page or contact your project manager.
note
- Some links in this document are not yet available. Guides will be added in upcoming releases.
- Some links will lead to unfinished or legacy content. They will be updated in upcoming releases.
Index does not start
- Check the IndexSearch Setup Checklist to verify all basic settings are correct.
- Only on Web but BG works.
- Check for convergent collections
- After Canary update
Index ignores configuration updates
-
AliasConfig changes were not applied
- Affects: Either Web or BG processes
- Resolution: Requires system restart
-
InstanceConfig changes were not applied
- Affects: Either Web or BG processes
- Causes: Connection to the database failed, Designer editor did not save changes to the database.
- Resolution: Requires system restart
-
Preferences were not applied
- Resolution: Deploy the preferences and clear the server caches
-
Entity changes were not applied
- Includes: RecordContainer, Processes and field configurations
- Resolution: Deploy the entity and clear the server caches
Index documents cannot be found
- Check permissions
- BG and Web collections do not match
- Canary does not match the normal system
- For one Group
Indexer does not work
- Index not up to date
Search finds no results
- Check the IndexSearch Setup Checklist to verify all basic settings are correct.
- After Canary update
LegacySearch guide
Search is slow
- Check the IndexSearch Setup Checklist to verify all basic settings are correct.
- Check the Solr settings and resources